Senior WebOps Engineer

Players · Bangkok, Thailand
Department Players
Employment Type Permanent
Minimum Experience Experienced

Life at ScreenCloud

 

At ScreenCloud we see the potential where others don't.

Digital screens could one day be as big a part of our lives as the web is today. Our simple digital signage software lifts information out of the places it lives and transforms it into beautiful, screen ready content. Working on everyday consumer hardware, ending clunky digital signage that could only be done by IT. We empower business owners, HR managers and technical teams to create digital signage that changes the way they sell, think and work. It’s quite the adventure. 


We’re very proud of our product, but it is our people, and shared values, which will take us where other companies can’t go. We have hubs in Los Angeles, London, Belfast and Bangkok, alongside people working remotely all over the world. This means finding lots of ways to come together, like our annual company retreat, monthly All Hands and weekly WIPs. We treat people like adults as standard, which means freedom to work how, and where, you feel best, and an equal responsibility to do great work. 


Coming from different cultural backgrounds (20 nationalities!), we’ve learned to cherish each other’s interests. Some of us enjoy the joy of daily running and looking after our dogs, whilst some of us live for the thrill of boxing, rock climbing or swimming with sharks. 


Company Values


TRUSTING

We only employ bright, engaged, ambitious grown-ups with a talent for what they do. The upshot of this? We trust our team’s integrity at all times, which means no “clocking in and clocking out”. We encourage home-working and don’t limit ourselves to our employees who are living within a commutable distance from one of our hubs.  


TRANSPARENCY

We pride ourselves on this value, whether it’s sharing our numbers (warts and all) with our employees or giving open and transparent feedback, we aren't in the market for hidden agendas and elephants in rooms


UNCONVENTIONAL

We want to disrupt the world of digital signage and how physical spaces connect with technology and communicate. We don’t conform to what has already been done and we question the status quo - there can be a better way!


BRAVE

In taking on new challenges that might feel uncomfortable, in our thinking and in having open and honest conversations with each other and our customers.


And all of these should be done with utmost INTEGRITY. We are honest, consistent and fair in everything we do.


Product Engineering in Bangkok


Bangkok gets the ball rolling as both our player software and core services are made in Thailand, allowing customers all over the world to get their content onto the screens as fast and simple as possible.


We plan and deliver Studio - our core product - and all the services powering it. A state of the art GraphQL API backed by AWS/Postgres, various microservices responsible such as billing, authentication or file processing, a fluid, modern user experience made with React and Typescript and many more.


Our culture is inclusive, open and friendly. While our team is growing constantly, we make sure everyone is integrated quickly and should feel right at home on their first day.


Role

 

As a WebOps Engineer you are the go-to person for ScreenCloud server deployment, maintenance, security policies, internal tools, and technologies. You troubleshoot, respond to inquiries, and find solutions to technical challenges. You are highly technical and are comfortable problem solving with multiple operating systems. As part of the Operation department, you’ll work closely with the Site Reliability Teams and provide constant feedback and improvement suggestions to various engineering departments.


Responsibilities


  • Evolve our AWS Infrastructure, supporting multiple regions around the globe, ensuring we are using the best platforms, balancing performance, cost and availability
  • Help drive the transformation of our monitoring systems, leveraging modern observability practices and health checks
  • Build internal tooling to help streamline our deployment processes, leveraging FOSS components, allowing us to get to market quicker
  • Boost your experiences and transferable skill sets by taking an active role in requirement analysis, development, testing, deployments and engaging with customers
  • Develop tools and solutions that allow the internal IT infrastructure to scale, with a focus on operational efficiency and user experience
  • Automate and/or execute IT infrastructure-related projects such as platform migrations, service upgrades and information security policy updates
  • Partner with internal service owners and teams to evaluate technical data, create recommendations, obtain consensus, plan and execute
  • Proactively identify and solve complex systemic challenges spanning multiple systems and teams as they relate to server deployments and corporate IT initiatives; this may include designing systems or services from the ground up
  • Tune and manage database services and replication, git repositories, Jenkins servers, web servers, load balancers
  • Continuously work to speed up response delivery from servers based on the nature of the application and requests being served
  • Ensure servers are monitored 24x7 and timely actions are taken on any incident.
  • Maintain backups of configuration, and manage data replication and failover across multiple locations

 

Requirements

 

  • Experience in designing and developing cloud-native infrastructure on AWS, Azure, GCP or similar
  • Built a continuous delivery system to automatically test and deploy changes to production, preferably with AWS tooling
  • Used Cloudformation, Terraform or similar to automate container deployments to the cloud across multiple regions, supporting the rollback
  • Proficient software development experience using NodeJS and Go.
  • A willingness to learn - we understand that not everyone has the same skills - we want people who are keen to learn and take on new challenges


So let’s have a chat! 

If it’s not the job you’re looking for, at least it will be an enriching experience, we promise.


Check our founders' podcast for a sneak peek into our culture - www.insidescreencloud.com

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  • Location
    Bangkok, Thailand
  • Department
    Players
  • Employment Type
    Permanent
  • Minimum Experience
    Experienced